Frequently asked questions

Everything you need to know about buying and selling on CodeAtEase.

What do I get when I buy a product?

A unique license key, an instant download, free lifetime updates, and any support window included with your license. Everything appears under "Downloads" in your account.

What is the difference between a regular and extended license?

A regular license covers a single end product that is free to its users. An extended license covers products that end users are charged to access. The author sets both prices.

How do updates work?

When an author releases a new version, anyone who owns the product can download it for free, forever, from their Downloads page.

Can I get a refund?

If a product is not as described or does not work, open a dispute from your order. Our team reviews it and can issue a refund where appropriate.

How do I become a seller?

Create an account and choose "Sell your work" — or enable author mode in settings. Upload your product, set a price and license, and submit it for review.

How much commission does the platform take?

A small percentage of each sale, set by the marketplace. Top sellers who pass a sales threshold automatically pay a lower rate.

How do authors get paid?

Earnings land in your wallet after each sale. Request a withdrawal once you reach the minimum payout amount; an admin approves and pays it out.

Which currencies and payment methods are supported?

Prices display in the buyer's local currency, and checkout supports the gateways the admin enables (Stripe, PayPal, Paystack, Flutterwave) plus wallet credit.

Still have questions? Contact us.